1. To the left hand side of your mailbox screen click on the Contacts.
   
    
    
2. Click the New button. Select New Contact.
   
   
    

3. Type our email address into the 'Email 1' field, name us and then click Create.
   Please do this for each of our email addresses.
   
   
   

1. Select the Options link in the upper right of the screen. Click on More Options.
   
    
    
2. Under Junk e-mail Click on Safe and blocked senders.
   
   
    
3. Click on Safe senders.
   
   
4. Type the following email addresses into the box and then click Add to list:
   Please do this for each of our email addresses.
   
   
   
   
   

1. From your mailbox screen click on the 'Add Contact'. 
   
   
    
2. Type the following email addresses into the 'Email box' and then click Save:
   Please do this for each of our email addresses.
   
   
   
   
   

*Special Note for Yahoo! subscribers*
We are continually looking for ways to help ensure delivery to Yahoo! inboxes. While "White Listing" our sending address can be very effective at times, it does not always do the trick.

If you "White Listed" us and you are still not receiving our emails, the emails are being blocked from Yahoo! on a level outside of our control.

In this case, as a last resort, the most effective action to take to ensure you receive our valuable emails is to update your email address on file with us to a non-Yahoo! email address.

We suggest creating a free email account from AOL or Gmail. After you have created a new email account please be sure to update your account online or call our Customer Service department to get help updating your email address.

When that is complete, please "White List" us with your new account.

MSN 8

1. Click on E-mail settings.
2. Click on the Junk Mail link.
3. Click on Safe List.
4. Click on Add an item to this list.
5. Type the following email address into 'Safe List' box and then click Add:
   Please do this for each of our email addresses.
   
   
   

MSN 9

1. Click on Settings: E-mail | Junk e-mail.
2. Click on the Junk E-mail Guard link.
3. Click on Safe List.
4. Type the following email address into 'Safe List' box and then click Add:
   Please do this for each of our email addresses.
   
   
   

1. To the left hand side of your mailbox screen click on the Contacts.
   
   
    
2. Click the Add to "My Contacts" button. Type the following email address into the pop-up box and then click enter. Please do this for each of our email addresses.
   
   
   
   
   
   

*Special Note for Gmail Priority Inbox subscribers*
To ensure that you continue to receive our content, please open the current issue of and mark it as 'important' by clicking the + button in the toolbar. It will then add the 'important' icon. The more you mark our email as 'important' the faster Gmail Priority Inbox will learn to classify our mail as important.

1. Click on the [Save Address] link at the top of our message (it's next to From Address).
2. For the field titled First Name, please enter our name.
3. Then click Save Entry and you're all done. Please do this for each of our email addresses.
    

1. From your inbox select Mail then select the Blocking tab (near the top of the screen).
   
   
    
2. On the Blocking Rules screen, in the space for 'Safe List' type the following email address into the box and then click Add. Please do this for each of our email addresses.
   
   
   
   
   
   

1. Go to the SBC Global Mail page and click the Options link.

2. In the Management section, click the Filters link.

3. Click the Add button.

4. In the "From header" rule, in the field to the right of contains, enter our email address.
   
   
   
    

5. From the Move the message to pull-down list, choose inbox.

6. Click the Add Filter button to save the filter. Please do this for each of our email addresses.

If you are using Cox's e-mail and have activated Spam Blocker, start by checking to see if it is configured to "Delete Incoming Junk E-mail." If so, stop this by going to "Member Services" and select the "Label Junk E-mail as Spam" option. Do this by:

1. Logging to your Cox Webmail account
2. Clicking the "Settings" button on the top menu bar
3. Clicking "Spam Blocker Settings"
4. Clicking "Tag Junk Email with –SPAM- in the subject line and deliver to your inbox"
5. Clicking "OK"

With this change, all e-mail will now be delivered to your inbox instead of being deleted before you see it. The word "Spam" will be added to the subject line of the e-mail that Cox.net thinks might be Spam.

You can stop this and allow the sender's e-mail to always come through by:

Forwarding the message with "spam" in the subject line to Cox at
ThisIsNotSpam@cox.net

If you are a BellSouth user, MailGuard is your spam filter. Unless you tell it to do otherwise, it will automatically delete all e-mail it identifies as spam. To whitelist a sender, change your MailGuard setting by:

1. In your BellSouth mail account, clicking on "MailGuard Options" in the column on the left.
2. Selecting the "Review for 7 days" option, listed under "ON." This will hold e-mails marked as spam for seven days. Check this folder to make sure no legitimate e-mail ends up here.
3. If the sender's e-mail ends up in your Review folder, forward the message (with full headers) to this_is_good@bellsouth.net to have the sender whitelisted.

1. From your mailbox screen click on the Address Book.
2. Click Add.
3. Type the following email address into the 'E-mail' box and then click Save. Please do this for each of our email addresses.
   
   
   

Outlook 2003

1. From your inbox select Actions then select Junk E-mail and click on Junk E-Mail Options Address Book.
2. Click the Safe Senders tab.
3. Type the following email address into the box and then click OK. Please do this for each of our email addresses.
   
   
   

Outlook 2007

1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders tab.
4. Type the following email address into the box and then click OK. Please do this for each of our email addresses.
   
   
   

Other:

1. Add the following email addresses to your Address Book or Contacts:
   
   
   

For instructions that are specific to your email provider or ISP, please contact your email provider or ISP directly.